Shipping policy

WHEN WILL MY ORDER SHIP? 📦

Every piece is made to order, printed just for you. Your order ships within 24–48 hours (working days) of being placed, and shipping is free on all orders.

PAYING WITH CASH ON DELIVERY?

COD is available on most pincodes. We collect a small advance of ₹150 online when you place a COD order. It's adjusted against your total, so you only pay the remaining balance at delivery. It's how we make sure every made-to-order piece goes to someone who truly wants it 🖤

If a COD order is refused at delivery or isn't accepted after our courier's attempts, the ₹150 advance is used toward shipping and handling costs and isn't refundable.

HOW LONG UNTIL IT REACHES ME?

Most orders in India arrive within 5 to 8 working days, depending on your location and things beyond anyone's control (public holidays, extreme weather). In rare cases it can take up to 2 weeks. For Jammu & Kashmir and North East India, allow up to 10 working days. Good things take a little time 🖤

HOW DO I TRACK MY ORDER?

Tracking details land in your email the moment your order ships. If you haven't received tracking within 3 working days of placing your order, write to us at support@fifthrebel.com and we'll sort it out.

WHO DELIVERS MY ORDER?

We ship through trusted courier partners like Delhivery, Xpressbees, Bluedart, and EcomExpress, whichever serves your pincode best.

TRACKING SAYS DELIVERED, BUT I HAVEN'T RECEIVED IT?

First, check with family, flatmates, neighbours, or your office mail room. Nine times out of ten, it's safely with one of them.

If it's genuinely missing, tell us within 48 hours of the delivery notification at support@fifthrebel.com. We'll immediately raise it with our courier partner and investigate. Genuine cases are fully refunded after investigation, which takes up to 10 working days. Please note we can't take action or be liable for claims made after the 48-hour window, so reach out fast.

QUESTIONS? 💬

support@fifthrebel.com · Monday to Saturday, 10 AM to 7 PM
(or DM us on Instagram, @fifthrebel_official)